Track Your Delivery
Enter your VialSwift tracking number to see real-time status, estimated arrival, and full chain-of-custody details.
Your tracking number was emailed when your pickup was confirmed. Format: VS-YYYY-XXXXX
Delivery Timeline
Shipment Details
Tracking Number Not Found
We couldn't find that tracking number. Please double-check the format (VS-YYYY-XXXXX) or contact dispatch.
Contact DispatchHow VialSwift Tracking Works
Every pickup is logged, monitored, and documented from origin to destination.
Pickup Confirmed
Courier arrives, scans specimen barcode, and signs chain-of-custody form. You receive a tracking number via email.
In Transit
Real-time GPS tracks the courier's route. Temperature is logged continuously for cold-chain specimens.
ETA Updates
Automated ETA updates sent by text or email as the courier approaches your facility.
Delivery Confirmed
Recipient signs digitally. Chain-of-custody record is closed and archived. Confirmation sent instantly.
Want a Dedicated Client Portal?
VialSwift Lab Partner and Enterprise clients get a full dashboard — schedule pickups, manage routes, download chain-of-custody reports, and track all active deliveries from one place.
Request Portal Access →